Adulis Coffee & Roastery
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About Us

Our journey started years ago in Ethiopia. We created a small startup business for coffee lovers that wanted something different in their cups every morning. After a lot of work, that small seed turned into the family-owned business that we call Adulis Coffee.

 

It took a lot of hard work to get where we are – but we still are a small startup at heart. We continue to work with the very same farmers we did from the start. And we still give that one-on-one customer service we’re proud of since the beginning.

 

More importantly, we continue to offer the people in our community high-quality coffee at affordable prices.

 

We know everyone deserves to start their day the right way – with the perfect cup of coffee. And you can have a little mid-day boost too! That’s why we strive to provide the best coffee at the best price possible to our community.

 

Because our community matters. That’s right: we want everyone around us to enjoy a great experience at their convenience. Those are our core beliefs as well!



Do you want to know what sets us apart from other businesses? We’ll let you in on our little secret: we’re passionate about coffee. And we mean that!

   

That’s why we take care of everything from the coffee beans to your cup of coffee.

   

We make sure the farmers we work with have the best soil, we handpick our coffee beans and roast them ourselves, and make sure our customers leave with a warm cup in their hand and a smile on their faces. Our goal is to do that every day.

   

We invite you to come and see how we do. Our doors are open for coffee lovers from everywhere in the world. More importantly, we’re counting on you to visit and have a cup with us.

   

                                                                                                             Are you ready to try the best Ethiopian coffee? Let us know what you want, and we’ll get it ready!


We Belive In

Quality

No one should ever have to experience mediocre coffee or tea.


Convenience

Access to quality drinks should not be an inconvenience.


Community

Great business stems from investing in our communities.


Diversity

Representations matters as diversity (of thought) makes us all better.

Guaranteed Quality

The world’s best coffees require consistency and high-quality roast profiles and techniques. Here at Adulis Coffee, we are proud to use one of the best Diedrich Roasters to roast our coffees. From the get-go we made the decision of investing on a technology that will enable us to serving you better. 

Coffee Returns

If you don’t like a coffee we’ve sent you, no worries at all. From the day you receive your coffee at home, you have 2 weeks to let us know if you liked it or not. If you didn’t enjoy it, send back the undesired product in its original packaging and we’ll ship you another coffee of your choice! To return a coffee or another product, reach out to us at support@aduliscoffee.com. If for any reason you do not wish to receive another coffee, we will refund your initial purchase, after deducting the cost of shipping.

Cancellations OR Changes

If you need to cancel or make a change to your order, please send us an email at support@aduliscoffee.com. Tell us your name, the order number, which items, and the reason for the change. Orders with changes will be completely canceled and refunded, a new order will be placed to resolve the issue.


In the event of processing mistake or defective product, we will correct any errors and revise your order accordingly. Once our team has become aware of an error, we will work to resolve it within 72 hours.

Security of Online Payments

While conducting payments on our web shop you are using SquareUp online payment system – an advanced system for secure acceptance of credit cards on the Internet. Security is engineered into Square hardware and software from the ground up. Your payments are encrypted to protect from hackers. It’s all designed and maintained by Square.


Square ensures complete privacy of your credit card data from the moment you type them into the Square payment form. Data required for billing is forwarded encrypted from your web browser to the bank that issued your payment card. Our coffee shop never comes into contact with your sensitive payment card data.

© 2022. All Rights Reserved. Adulis Coffee

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